The California Public Utilities Commission (CPUC) has announced a series of public forums to gather input on proposed updates to the Deaf and Disabled Telecommunications Program (DDTP). The forums are intended to collect feedback from users and potential users of the program, as well as other members of the public.
The DDTP provides accessible communication services and devices for Californians with disabilities. This includes free specialized telecommunications equipment, the California Relay Service, and speech-generating devices. The CPUC is reviewing possible revisions to the program through a rulemaking process that follows a recent statewide needs assessment conducted by its Communications Division. The assessment collected input from community-based organizations and participants in the program.
According to the CPUC, “Public input is essential to ensure the DDTP continues to serve the evolving needs of the disability community.”
Two in-person public forums will be held at each location: on September 3, 2025, at Greater Los Angeles Agency on Deafness (GLAD), 2222 Laverna Avenue, Los Angeles; and on September 17, 2025, at Ed Roberts Campus, Center for Independent Living, 3075 Adeline Street, Berkeley. Both dates offer sessions at 2 p.m. and 6 p.m. Online participation options are also available.
The CPUC encourages people to attend these forums or submit written comments online through the proceeding’s Docket Card. “The CPUC welcomes attendance and comments at the Public Forums, as public comments will help the CPUC reach an informed decision, which is expected later in 2025,” according to information provided by the agency.
American Sign Language interpretation will be available at all events. Additional language or accommodation requests can be made by contacting the CPUC’s Public Advisor’s Office at least five business days before a forum.
While Commissioners or their staff may attend these sessions, no official action will be taken during them.
The CPUC regulates utility services in California and aims to protect consumers while ensuring access to reliable infrastructure across the state. More information about its work can be found at www.cpuc.ca.gov.
