CPUC seeks feedback on Keene Water System’s proposed rate hike and service withdrawal

Alice Busching Reynolds, President at California Public Utilities Commission
Alice Busching Reynolds, President at California Public Utilities Commission
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The California Public Utilities Commission (CPUC) will host two in-person public forums for customers of the Keene Water System to gather input on proposed changes to water rates and a request from the company to be released from its water service obligations. The forums are scheduled for March 3, 2026, at 2 p.m. and 6 p.m., at the Tehachapi Police Department Community Room in Tehachapi, California.

Keene Water System, which operates in Kern County, has stated that it needs to increase revenue by over 500 percent compared to its 2024 levels to continue operating. This would mean residential customers could see their average monthly bills rise by about $860, with those using larger meters facing even higher increases. The company is also seeking approval to end its status as a public utility and stop providing water service if rate increases are not approved. Both requests are currently under review by the CPUC.

The purpose of these public forums is to collect feedback from affected customers regarding both the proposed rate hikes and the potential withdrawal of Keene Water System from its obligations as a public utility. While CPUC Commissioners may attend these sessions, no official decisions will be made during the meetings.

Customers who need special accommodations, such as interpretation services or assistance for disabilities, are encouraged to contact the CPUC’s Public Advisor’s Office at least five business days before the event by emailing public.advisor@cpuc.ca.gov or calling toll-free at 866-849-8390.

The CPUC is responsible for regulating utilities across California, ensuring consumer protection and access to reliable infrastructure and services. More information about this proceeding can be found on the CPUC website.

“These Public Forums seek customer feedback on both issues.” according to the CPUC press release.



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