The California Public Utilities Commission (CPUC) has announced a series of public forums to gather feedback from Pacific Gas and Electric Company (PG&E) customers about the utility’s 2027 General Rate Case (GRC) application. These forums, scheduled for October and November 2025, will be held both virtually and in-person.
PG&E submitted its GRC on May 15, 2025, seeking CPUC approval for a revenue increase to support system safety, reliability, and modernization between 2027 and 2030. The proposal requests $16.6 billion in total revenues, representing an increase of $1.24 billion, or 8 percent, over 2026 levels. If approved as filed, the average residential customer could see a combined natural gas and electric bill rise by about 3.6 percent in 2027 compared to 2025.
The CPUC will review the proposal to determine if the increases are justified and in the public interest. The commission is encouraging customers to participate in the forums and provide input on how the proposed changes could affect their bills, service quality, and local communities.
The forums will take place on October 22 and 23, 2025, virtually, and on November 7, 2025, both virtually and in-person at the Hugh Burns State Building in Fresno, California. Customers can attend remotely via webcast or phone, or in person. Webcast participants will have access to audio and video but cannot make verbal comments, while those joining by phone can provide input during the event.
No official decisions will be made during these forums. Instead, the sessions are intended to collect public input as part of the CPUC’s review process. Customers can also submit written comments online through the proceeding’s Docket Card.
GRCs are held every four years to evaluate PG&E’s revenue needs for operating and maintaining its electric and natural gas systems. The CPUC examines proposed costs, investments, and service levels to ensure they are fair for customers. This review covers distribution, generation, and transmission systems but does not include wildfire mitigation, fuel purchases, or operations at PG&E’s Diablo Canyon Nuclear Power Plant, which are handled separately.
Anyone needing specialized accommodations, such as interpretation services, is advised to contact the CPUC’s Public Advisor’s Office at least five business days before the event.
“The CPUC regulates services and utilities, protects consumers, safeguards the environment, and assures Californians access to safe and reliable utility infrastructure and services,” according to information from the commission.
More details about the forums, including fact sheets and participation instructions, are available on the CPUC website at www.cpuc.ca.gov.
