The California Public Utilities Commission (CPUC) has announced a new pilot program aimed at expanding broadband access for low-income households. The three-year Home Broadband Pilot will allow eligible consumers to use the California LifeLine subsidy for any internet plan that meets minimum service standards.
The initiative offers a $20 monthly subsidy for broadband service and a $30 subsidy when broadband is bundled with either wireline or wireless voice services from the same provider. Additionally, households can receive reimbursement of up to $39 for new connections once per year.
To qualify, internet plans must offer speeds of 100/20 Mbps with at least 1,280 GB of usage per month. Exceptions will be made in areas where these speeds are not feasible or for low-cost plans.
“Broadband is essential for work, school, health, and safety,” said CPUC President Alice Reynolds. “This pilot program will play a key role in achieving the goal of connecting Californians.”
A report released by the CPUC in April 2025 highlighted ongoing disparities in internet adoption rates across income levels. Nearly one in five California households earning less than $20,000 per year do not subscribe to internet service, while only 2.4 percent of households with incomes above $75,000 lack such access. This difference restricts participation in telework, online education, telehealth services, civic activities, and public safety resources.
California LifeLine has traditionally supported affordable voice services for millions of residents. With this pilot program, the CPUC aims to address gaps in broadband affordability while maintaining support for traditional voice offerings.
Further details on the program and its approval can be found through the Docket Card (R.20-02-008) and on the California LifeLine website.
The CPUC is responsible for regulating utilities and services across California to protect consumers and ensure reliable infrastructure statewide.
