The California Public Utilities Commission (CPUC) is taking steps to address concerns about the safety and reliability of drinking water provided by Havasu Water Company. The company serves about 226 customers in the unincorporated community of Havasu Lake in San Bernardino County.
A recent court order requires Havasu Water Company to relocate its pipeline, which currently draws water from the Colorado River and crosses land belonging to the Chemehuevi Indian Tribe. The order, issued on January 8, 2026, mandates that the pipeline be moved off Tribal land by June 15, 2026. If the company cannot meet this deadline, it must stop using its current infrastructure and find another source of water.
The CPUC is collaborating with Havasu Water Company and the U.S. Environmental Protection Agency to identify alternative water sources. The agency’s main priority is to ensure there is no interruption in water service and that all state and federal drinking water standards are met.
In addition to issues related to the pipeline relocation, the CPUC has responded formally to what it describes as a history of noncompliance by Havasu Water Company with rules concerning safe and reliable water delivery. The CPUC’s Consumer Protection and Enforcement Division has cited ongoing management problems and operational failures that have created health and safety risks for customers.
An Administrative Law Judge has issued a proposed order recommending that, if approved by CPUC Commissioners, would allow the commission to ask the California Superior Court to place Havasu Water Company into receivership. In such a process, an independent receiver would take control of operations with the aim of stabilizing services, correcting violations, ensuring compliance with standards, and making needed improvements. According to CPUC statements: “The CPUC seeks receivership only when other regulatory tools have failed to achieve compliance and when public health and safety are at risk. The goal of a receivership would be to restore reliable service, ensure proper management, and protect customers.”
Documents regarding these proceedings can be accessed through the Docket Card for this case; public comments can also be submitted via this platform.
The CPUC reaffirmed its commitment: “Protecting public health and safety; Ensuring continuity of water service; Coordinating with federal, state, local, and Tribal partners; Holding utilities accountable to their legal and regulatory obligations.” It stated that updates will continue as new developments occur while efforts remain focused on long-term stability for residents of Havasu Lake.
Customers seeking more information or wishing to submit questions may contact the CPUC’s Public Advisor’s Office.
